**Package Includes:**

(2) Pondmaster Coarse Polyester Replacement Filter Pads

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The **Pondmaster Replacement Coarse Filter Pad** will help you get your Pondmaster 1000 or 2000 running in peak condition once again.

Pondmaster recommends replacing your filter pads at regular intervals so they don't mat down and impede flow within the filter.

The coarse polyester filter pad offers chemical, biological, and mechanical filtration in your pond. It was designed to maintain the effectiveness of the original filter, and the filtration helps support the plant and fish life of your pond.

Pondmaster promises high quality materials, such as the carbon impregnated media of the carbon pad, used to make high-end aquatic products.

We are an authorized Pondmaster dealer. Includes 1-year warranty!

• **(2) Pondmaster Replacement Coarse Polyester Filter Pads**
• 1 coarse polyester filter pad
• For Pondmaster 1000 and Pondmaster 2000
• Chemical, biological, and mechanical filtration
• Maintain efficient flow of filter
• Supports plant and fish life
• Resists compacting
• Can be rinsed and reused
• Traps larger debris
• Color: White
• Dimensions: 12.3 x 1 x 11.8 inches
• Weight: 1.6 ounces
• Origin: US
• Condition: New
• Part number: 12204
• 1 Year Warranty

Shipping Information

VMInnovations is proud to offer fast, free shipping every day. Items are typically delivered between 1-3 days.

Most orders placed before 2:00 PM CST ship the same day.

Free Shipping Details

• Our free shipping service is standard ground shipping with FedEx, USPS, or a regional carrier.
• Items are usually delivered in 1-3 days, but some may take up to 5 days.
• Some orders may require a signature before delivery.
• At this time, we only offer free shipping inside the 48 continental United States.
• Free shipping is not available for APO/FPO.
• Some items can be shipped to Alaska, Hawaii, or Puerto Rico. Please note free shipping does not apply to these locations. You will need to select the AK/HI/PR shipping in your cart.
• We are currently unable to ship items internationally.

Freight Shipping Information (LTL)

Some items are too large to be shipped with a regional carrier, FedEx, or USPS, and we ship these items with our freight carriers.

Please read the information below so you fully understand the delivery process and requirements.

Required Actions

We will need your phone number for the delivery. The carrier will need to call you in order to set up a delivery time. Please make sure the number you provide during checkout is the best one to reach you. If paying with PayPal, please make sure the number on your account is accurate.

You'll need to inspect your package upon arrival before you sign. If your order arrives damaged, you should sign "DAMAGED" on the delivery receipt. If the item is damaged to the point that it is not usable, you can refuse the item.

Please notify and, if possible, send photos of any damage to vminnovations_help@email.spreetail.com, along with your order number. A member of our Customer Experience team will reach out to you with further instructions.

Delivery Information

At this time, we do not offer "in-home" deliveries. Your shipment must be delivered to the curbside and will require a signature. Please be sure you are able to move the item after it arrives, as the carrier will not be able to assist.

We do our best to ship orders as fast as we can. If you need to cancel your order, please let us know as soon as possible by calling our Customer Experience team at 866-639-9320. Please note that if we are unable to cancel your order before it ships, you will be responsible for the shipping charges.

If the item is returned from the freight company for any reason other than damage, additional shipping or storage fees may apply. Reasons may include invalid or incorrect address information, and incorrect phone number or contact information, or failing to schedule or missing an already scheduled delivery appointment.

If the item is delivered and a return is requested, the freight shipping fees will be deducted from the final refund amount.