With its deep penetrating design, the UTK Jade and Tourmaline Neck and Shoulder Heating Pad Wrap with Controller and Pouch can help relieve pain on multiple points of the body.

The lightweight neck and shoulder heating pad is ideal for relieving pain along your neck and upper back. Made with natural jade and tourmaline stones, the heating pad is not only easy to use but also has great warmth retention. The unique carbon fiber wire can emit far-infrared rays that penetrate deep into human tissues to relieve body pain. Measuring 23.2 inches long and 17.7 inches wide, this soft heat pad allows you to wrap the pad around yourself for full relief. The included corded thermostat controller has a memory function that remembers the previous temperature you set, an auto shut-off setting, and incremental heat adjustments that range from 103 to 140 degrees. Recommended heating time is 30 minutes. Do not use on bare skin or with too many textiles.

Designed to relieve muscle and joint pain, the UTK Neck and Shoulder Heating Pad is the ideal way to relieve discomfort.

• Neck, shoulder, and back EMF-free heating pad that relieves pain and tension to help you relax
• Made of high-quality lightweight neoprene for an odor-free soft feel
• Heats your body with a unique carbon-fiber heating coil for powerful, far-infrared rays that melt away tension
• Made with natural healing jade stones and tourmaline beads for deeper penetration and oxygenation to the brain and body
• Smart controller with a memory function and heat adjustment settings (103 to 140 degrees Fahrenheit)
• Adjusts time settings from 0-240 minutes by 15-minute increments; 4-hour auto shut-off conserves energy and prevents burns
• No-slip self-fasteners fix the neck and shoulder pads on shoulders
• Includes portable bag, adapter, color box, memory function controller, and manual
• Power: 30 watts
• Material: Carbon, Neoprene, Tourmaline, Jade
• Color: Black
• Dimensions (L x W x H): 23.2 x 17.7 x 0.25 inches
• Weight: 4.85 pounds
• Manufacturer warranty: 3-year warranty

Shipping Information

VMInnovations is proud to offer fast, free shipping every day. Items are typically delivered between 1-3 days.

Most orders placed before 2:00 PM CST ship the same day.

Free Shipping Details

• Our free shipping service is standard ground shipping with FedEx, USPS, or a regional carrier.
• Items are usually delivered in 1-3 days, but some may take up to 5 days.
• Some orders may require a signature before delivery.
• At this time, we only offer free shipping inside the 48 continental United States.
• Free shipping is not available for APO/FPO.
• Some items can be shipped to Alaska, Hawaii, or Puerto Rico. Please note free shipping does not apply to these locations. You will need to select the AK/HI/PR shipping in your cart.
• We are currently unable to ship items internationally.

Freight Shipping Information (LTL)

Some items are too large to be shipped with a regional carrier, FedEx, or USPS, and we ship these items with our freight carriers.

Please read the information below so you fully understand the delivery process and requirements.

Required Actions

We will need your phone number for the delivery. The carrier will need to call you in order to set up a delivery time. Please make sure the number you provide during checkout is the best one to reach you. If paying with PayPal, please make sure the number on your account is accurate.

You'll need to inspect your package upon arrival before you sign. If your order arrives damaged, you should sign "DAMAGED" on the delivery receipt. If the item is damaged to the point that it is not usable, you can refuse the item.

Please notify and, if possible, send photos of any damage to vminnovations_help@email.spreetail.com, along with your order number. A member of our Customer Experience team will reach out to you with further instructions.

Delivery Information

At this time, we do not offer "in-home" deliveries. Your shipment must be delivered to the curbside and will require a signature. Please be sure you are able to move the item after it arrives, as the carrier will not be able to assist.

We do our best to ship orders as fast as we can. If you need to cancel your order, please let us know as soon as possible by calling our Customer Experience team at 866-639-9320. Please note that if we are unable to cancel your order before it ships, you will be responsible for the shipping charges.

If the item is returned from the freight company for any reason other than damage, additional shipping or storage fees may apply. Reasons may include invalid or incorrect address information, and incorrect phone number or contact information, or failing to schedule or missing an already scheduled delivery appointment.

If the item is delivered and a return is requested, the freight shipping fees will be deducted from the final refund amount.