Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the build material of the system?

The system is constructed from ceramic. The construction is built to handle exposure to outdoor conditions including sun and moisture. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the system?

The system measures 20.7 x 17.9 x 20.5 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

Does the system come with a warranty?

Yes. The system is backed by 1-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Can the system be used indoors and outdoors?

Yes. The system is suitable for both indoor and outdoor use. It can be placed in areas such as patios, decks, garages, mudrooms, or entryways depending on the space and storage needs.

How do I clean and care for the system?

Hand wash with mild soap and water. Avoid sudden temperature changes that can crack the material. Regular light cleaning extends the lifespan of the system and keeps it looking and performing well over time.

What is the power source for the system?

The system uses corded electric. Confirm you have the appropriate power connection, fuel, or battery type available at the location where you plan to use the product, and review any supplied power cords, adapters, or hardware before setup.

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