Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the swimming pool constructed from?

The swimming pool is constructed from resin. The construction is built to handle exposure to outdoor conditions including sun and moisture. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the swimming pool?

The swimming pool measures 216 x 216 x 52 inches (length x width x height). Use these measurements to plan setup space and confirm the product fits your yard or outdoor area.

What is the capacity of the swimming pool?

The swimming pool has a 200-gallon capacity. This makes it a practical size for organizing the items it is designed to hold without taking up excessive room in your space.

What warranty coverage does the swimming pool have?

Yes. The swimming pool is backed by a limited manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

What is the swimming pool used for?

The swimming pool is used for backyard recreation and outdoor enjoyment. It is designed for use in yards, garden spaces, or other open outdoor areas where there is room for setup and active use.

How do I clean and care for the swimming pool?

Rinse with a garden hose or wipe down with mild soap and water. The surface resists fading and rust, so most routine cleaning is straightforward. Regular light cleaning extends the lifespan of the swimming pool and keeps it looking and performing well over time.

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This 18' x 52" above ground swimming pool includes pump, ladder, and hardware. While some customers said it was "perfect" and praised the support team, others reported significant issues with pump power, shipping damage, missing parts, and defective components including track depth problems and damaged liners.

  • Perfect!
  • Thanks so well done job.
  • Great experience with the support team resolving the issue.
  • 5 stars: 3 (27%)
  • 4 stars: 3 (27%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (9%)
  • 1 star: 4 (36%)
M
Michael Adams
Pool

When pool came it was on a pallet nothing was boxed was missing parts walls was dented when the company came to install to said the pool was in too bad shape to install

C
Customer

Thanks so well done job .

R
Rhonda Coker

I seriously feel you sold me a defective pool. We had 8 people here helping set it up. The wall kept coming out of the track, even after we got the liner in and most of the top braces on the wall came out of the track once again and this time it buckled, bent the track and ripped the liner, so now the only thing we have left is a ladder,a skimmer and a pump which s all useless to me.. Everyone that was here helping all agreed that the track you sent with that was NO WAY deep enough to hold a 52 inch wall. Very dissatisfied and heartbroken.

R
Raul Pamplona
Pool Experience

Some unexpected surprises after setting up the pool. Pool liner was damaged but I have had a great experience with the support team resolving the issue.

c
c.l.
Pump is very weak

Okay but you need a powerful pump for this swimming pool . The one you give it to me I try to return it to you , but I see no one is interested in my emails !

c
cristian lupescu (Chicago, US)

Pool arrived on rainy day which make all packages wet ! Second the pump it’s not so powerful !

M
Meredith O’Guin (Sikeston, US)
Perfect

Perfect!

M
Michael Adams (Taunton, US)
Pool

When pool came it was on a pallet nothing was boxed was missing parts walls was dented when the company came to install to said the pool was in too bad shape to install

H
Henry Mwangi (Boston, US)

Thanks so well done job 👏 👍.

R
Rhonda Coker (Medicine Lodge, US)

I seriously feel you sold me a defective pool. We had 8 people here helping set it up. The wall kept coming out of the track, even after we got the liner in and most of the top braces on the wall came out of the track once again and this time it buckled, bent the track and ripped the liner, so now the only thing we have left is a ladder,a skimmer and a pump which s all useless to me.. Everyone that was here helping all agreed that the track you sent with that was NO WAY deep enough to hold a 52 inch wall. Very dissatisfied and heartbroken.

R
Raul Pamplona (East Orange, US)
Pool Experience

Some unexpected surprises after setting up the pool. Pool liner was damaged but I have had a great experience with the support team resolving the issue.