Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What condition is this claw machine in?

It's Open Box condition — unharmed and in very good, like-new condition with all accessories included.

Can I adjust the difficulty of the claw machine?

Yes, a hidden selector lets you switch between Easy, Normal, and Scam Mode for customizable challenge levels.

What comes included with the machine for prizes?

It includes 12 large plastic capsules that you can fill with candy, toys, or other small prizes.

How do I keep the prizes secure?

A numeric re-fill door lock keeps prizes secure while still allowing quick, easy restocking.

Does this claw machine come with a warranty?

Yes, it includes a 30-day VMInnovations warranty.

What are the dimensions and weight of the claw machine?

It measures 22 x 22.5 x 61.25 inches and weighs 81.52 pounds.

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