Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the pool constructed from?

The pool is constructed from stainless steel. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the pool?

The pool measures 38 x 38 x 50 inches (length x width x height). Use these measurements to plan setup space and confirm the product fits your yard or outdoor area.

What is the pool used for?

The pool is used for backyard recreation and outdoor enjoyment. It is designed for use in yards, garden spaces, or other open outdoor areas where there is room for setup and active use.

How do I clean and care for the pool?

Wipe down with a soft cloth and mild soap solution. Avoid abrasive scrubbers that can scratch the finish, and dry promptly to prevent water spots. Regular light cleaning extends the lifespan of the pool and keeps it looking and performing well over time.

How is the pool installed or mounted?

The pool is a freestanding setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What does Open Box mean for the pool?

Open Box means the pool was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

Didn’t find your answer?

Don't hesitate to contact us