Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the charcoal constructed from?

The charcoal is constructed from stainless steel. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What are the dimensions of the charcoal?

The charcoal measures 19.69 x 19.69 x 36.42 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

What can I cook on the charcoal?

The charcoal is used for outdoor cooking — grilling, smoking, or barbecuing meat, vegetables, and other foods over heat or smoke. It works for backyard cookouts, tailgating, camping trips, and any setting where you want flame-cooked or smoked results. Confirm the cooking area, fuel type, and portability match your intended use.

How do I clean and care for the charcoal?

Wipe down with a soft cloth and mild soap solution. Avoid abrasive scrubbers that can scratch the finish, and dry promptly to prevent water spots. Regular light cleaning extends the lifespan of the charcoal and keeps it looking and performing well over time.

What does Open Box mean for the charcoal?

Open Box means the charcoal was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

What color is the charcoal?

This charcoal comes in black. The color provides a neutral finish that coordinates with a wide range of décor styles.

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