Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What material is the artificial tree made of?

The artificial tree is constructed from metal. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

When and how is the artificial tree typically used?

The artificial tree is used seasonally for the specific weather or holiday occasion it is designed for. Store it in a dry location when not in use and follow any product-specific setup or installation instructions to maintain its useful life across seasons.

How do I clean and care for the artificial tree?

Wipe down with a soft cloth and mild cleaning solution suited to metal. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the artificial tree and keeps it looking and performing well over time.

What does Open Box mean for the artificial tree?

Open Box means the artificial tree was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

Who makes the artificial tree?

The artificial tree is made by Home Heritage. Home Heritage produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

How much does the artificial tree weigh?

The artificial tree weighs approximately 38.98 pounds. Use this figure when planning transport, handling, or placement of the item.

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