Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

How big is the heat pump?

The heat pump measures 8.5 x 38 x 12.5 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

How is the heat pump installed or mounted?

The heat pump is a wall-mounted setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What condition is this Used heat pump in?

This heat pump is sold as Used. It has been previously owned and may show signs of normal wear. The item has been inspected for functionality before listing. Review the product description for any condition-specific notes about cosmetic or operational differences from new inventory.

What connectivity options does the heat pump support?

The heat pump supports Wi-Fi, voice/smart-home compatible. Confirm your existing devices, network, or smart-home setup are compatible before purchase. Setup instructions for pairing or connection are included with the product.

What color is the heat pump?

This heat pump comes in white. The color provides a neutral finish that coordinates with a wide range of décor styles.

Who makes the heat pump?

The heat pump is made by MRCOOL Advantage. MRCOOL Advantage produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

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