Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What material is the microwave made of?

The microwave is constructed from fabric. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What are the dimensions of the microwave?

The microwave measures 18.90 x 13.80 x 0.50 inches (length x width x height). Use these measurements to confirm the product will fit your intended space and clearance areas before ordering.

What is the microwave used for in the home?

The microwave handles its core household function — heating, cooling, cleaning, filtering, or related home utility tasks depending on the model. Place it in the room where the function is needed, confirm power requirements, and follow setup steps from the included instructions.

Is there a warranty on the microwave?

Yes. The microwave is backed by 1-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

How do I clean and care for the microwave?

Spot clean with a damp cloth and mild detergent. Check care instructions before machine washing. Regular light cleaning extends the lifespan of the microwave and keeps it looking and performing well over time.

What color is the microwave?

This microwave comes in blue. The color provides a bold, accent-friendly finish that adds a defined pop of color to its setting.

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Microwave heating pad praised for excellent neck and shoulder pain relief with soothing lavender aromatherapy. Customers said "it conforms nicely" and appreciate the weighted design that stays in place. Some noted it takes longer to warm up and doesn't retain heat as long as desired. Cold therapy option less effective. Missing instructions.

  • It's able to fit around my neck and shoulders nicely and I'm able to get the heat where I need it!
  • The lavender scent is light not overwhelming and very relaxing. The material is strong and soft.
  • It stays warm for a while. Soothing lavender aroma is very pleasant.
  • 5 stars: 5 (50%)
  • 4 stars: 5 (50%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Anonymous
Love the weight

Got this a month ago and used it immediately. I love the weight of the heating pad. It gives my neck and shoulders great relief after a long day. The smell of lavender is very nice also. The only thing I would say that is a negative is the time it takes to warm up. It seems to take longer than it should but once you get it to the desired temperature it stays warm for a good while.

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Anonymous
So soothing!

I love this after a stressful day! It's nice that it has the ability to be hot or cold. The cold version does not work quite as well. I put it in my freezer for 24 hours before using and the cold wore off pretty quickly. However it works great for the warm use! I just pop it in the microwave and it's perfect! The scent paired with the heat and the weight makes for a very relaxing experience. I recommend!

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Anonymous
Smells good

I've used this neck and shoulder wrap a few times and it works pretty good. It smells really good after you microwave it but it doesn't stay warm as long as I would like for it too. The material that's inside the wrap is a little thin on the neck part and that's why I gave it 4 stars instead of 5. The ends that hang down are pretty heavy so it doesn't move around a whole lot which is good. The soft outside material feels good on the skin and the stitching looks like it will hold up for a while.

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Anonymous
Exactly what I was looking for

I've been searching for an electric neck and shoulder heating pad until I came across this one. My husband sits for eight plus hours every day and always complains of neck/shoulder pain. This pad nice since you can heat it in the microwave to a desired temperature. It stays warm for a while. Soothing lavender aroma is very pleasant. Very pleased with the product.

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Anonymous
Cool Product

The Nalax Neck & Shoulder Microwave heating pad with lavender aromatherapy is a pretty cool product. To heat the pad all you do is place it in the microwave and it warms up nicely. You can also place the pad in the freezer and use it that way. Pretty awesome!

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Anonymous
Helps with tense muscles

My neck and shoulders always seem to be tense and regular heating pads don’t really conform to that area for me. However this product does!! It’s able to fit around my neck and shoulders nicely and I’m able to get the heat where I need it!

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Anonymous
Smells super good.

The design is good as it very easily stays in place once putting it around my neck and shoulders. The smell is lovely which I actually think helps calm me down which inevitably makes me less tense and more comfortable. My only complaint is that there were literally no instructions with the item.

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Anonymous
Great product

The neck and shoulder microwave heating pad with lavender scent is soft and comfortable. Puts on just enough weight to really relax you. Heats up nicely and lasts . The lavender scent is light not overwhelming and very relaxing. The material is strong. Soft and of great quality.

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Anonymous
Great pain relief!

I constantly have issues with my neck and shoulders being sore which leads to a lot of tension headaches and the occasional muscle spasm. This heating pad is great. It covers my shoulders my neck and the back of my head -- all the areas that need heat therapy. The lavender smell is a bit strong but it doesn't bother me. I would definitely recommend this if you're looking for a heating pad for neck and shoulders.

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Anonymous
Perfect

Very very nice product. Pop in microwave and it is the perfect thing for sore neck shoulders etc. Can really be used anywhere by just laying it on the body part. I am very pleased with it and would surely use and purchase again