Melt away the tension and pain in your neck, shoulders, and upper back with the Nalax Neck & Shoulder Microwave Heating Pad with Lavender Aromatherapy. Working as both a heating pad and ice pack, the wrap allows you to fully relax after a long day.

Made from soft crystal velvet, the heating pad feels great against your skin. With microwave power, the wrap warms up quickly for fast relief from tension, but you can also place the pad in the freezer for 1 to 2 hours to create an ice pack for cold therapy. This multi-function wrap helps eliminate neck pain so you can unwind and enjoy a comfortable evening after a long day of work. Flaxseeds, wheat, and lavender in the fabric produce a soothing aroma, dissolving tension and headaches for better relaxation. The simple, ergonomic design provides a full range of coverage to help you fully relax.

Dissolving the tension in your shoulders with heat, cold, and relaxing smells, the Nalax Neck & Shoulder Microwave Heating Pad with Lavender Aromatherapy lets you unwind without pain.

• Soft crystal velvet heating pad allows you to melt away the pain in your neck and shoulders, relieving pain and soreness
• Soothes your upper back, neck, and shoulders with microwave heat therapy; Put in the freezer for 1 to 2 hours for cold treatment
• Contains flaxseeds, wheat, and lavender, producing a calming aroma that soothes your muscles and mind for ultimate relaxation
• Wraps around your neck and covers your shoulders with an ergonomic design, providing a full range of thermal, cold, and aroma relaxation
• Warm your shoulders with the heating pad, freeze for use as an ice pack, or enjoy migraine relief with the aromatherapy
• Material: Soft crystal velvet
• Color: Dark blue
• Dimensions (L x W x H): 18.90 x 13.80 x 0.50 inches
• Weight: 2.87 pounds
• Manufacturer warranty: 1-year warranty

Shipping Information

VMInnovations is proud to offer fast, free shipping every day. Items are typically delivered between 1-3 days.

Most orders placed before 2:00 PM CST ship the same day.

Free Shipping Details

• Our free shipping service is standard ground shipping with FedEx, USPS, or a regional carrier.
• Items are usually delivered in 1-3 days, but some may take up to 5 days.
• Some orders may require a signature before delivery.
• At this time, we only offer free shipping inside the 48 continental United States.
• Free shipping is not available for APO/FPO.
• Some items can be shipped to Alaska, Hawaii, or Puerto Rico. Please note free shipping does not apply to these locations. You will need to select the AK/HI/PR shipping in your cart.
• We are currently unable to ship items internationally.

Freight Shipping Information (LTL)

Some items are too large to be shipped with a regional carrier, FedEx, or USPS, and we ship these items with our freight carriers.

Please read the information below so you fully understand the delivery process and requirements.

Required Actions

We will need your phone number for the delivery. The carrier will need to call you in order to set up a delivery time. Please make sure the number you provide during checkout is the best one to reach you. If paying with PayPal, please make sure the number on your account is accurate.

You'll need to inspect your package upon arrival before you sign. If your order arrives damaged, you should sign "DAMAGED" on the delivery receipt. If the item is damaged to the point that it is not usable, you can refuse the item.

Please notify and, if possible, send photos of any damage to vminnovations_help@email.spreetail.com, along with your order number. A member of our Customer Experience team will reach out to you with further instructions.

Delivery Information

At this time, we do not offer "in-home" deliveries. Your shipment must be delivered to the curbside and will require a signature. Please be sure you are able to move the item after it arrives, as the carrier will not be able to assist.

We do our best to ship orders as fast as we can. If you need to cancel your order, please let us know as soon as possible by calling our Customer Experience team at 866-639-9320. Please note that if we are unable to cancel your order before it ships, you will be responsible for the shipping charges.

If the item is returned from the freight company for any reason other than damage, additional shipping or storage fees may apply. Reasons may include invalid or incorrect address information, and incorrect phone number or contact information, or failing to schedule or missing an already scheduled delivery appointment.

If the item is delivered and a return is requested, the freight shipping fees will be deducted from the final refund amount.