Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the system constructed from?

The system is constructed from rubber. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What size is the system?

The system measures 23.25 x 38 x 7.5 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

What is the best way to maintain the system?

Wipe down with a soft cloth and mild cleaning solution suited to rubber. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the system and keeps it looking and performing well over time.

How is the system installed or mounted?

The system is a recessed / in-wall / in-ceiling setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What does Open Box mean for the system?

Open Box means the system was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

What color is the system?

This system comes in black. The color provides a neutral finish that coordinates with a wide range of décor styles.

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