Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the controller case constructed from?

The controller case is constructed from rubber. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What are the dimensions of the controller case?

The controller case measures 18.25 x 24.75 x 8.75 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

What warranty coverage does the controller case have?

Yes. The controller case is backed by a limited manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

What is the best way to maintain the controller case?

Wipe down with a soft cloth and mild cleaning solution suited to rubber. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the controller case and keeps it looking and performing well over time.

How is the controller case installed or mounted?

The controller case is a recessed / in-wall / in-ceiling setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

Who makes the controller case?

The controller case is made by Odyssey Universal. Odyssey Universal produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

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