Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the build material of the treadmill?

The treadmill is constructed from steel. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What size is the treadmill?

The treadmill measures 55.12 x 24.8 x 7.87 inches (length x width x height). Use these measurements to confirm the product fits the workout area you have available.

What is the treadmill designed for?

The treadmill is designed for at-home fitness and workouts. It supports cardio or strength training routines depending on the model, so it can serve a range of fitness levels from beginner to regular trainer.

Does the treadmill come with a warranty?

Yes. The treadmill is backed by 1-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

What is the best way to maintain the treadmill?

Wipe with a damp cloth and dry thoroughly to prevent rust. For powder-coated finishes, avoid abrasive cleaners that may scratch the coating. Regular light cleaning extends the lifespan of the treadmill and keeps it looking and performing well over time.

How easy is the treadmill to assemble?

The treadmill is designed for easy assembly. Setup is straightforward and typically completes quickly using basic instructions included with the product.

Didn’t find your answer?

Don't hesitate to contact us

Customers praised this portable folding treadmill for being "very quiet" and easy to store under beds. Setup takes under 10 minutes with minimal assembly. Features include shock absorption, Bluetooth, and fitness tracking app. However, one customer reported app syncing issues with inaccurate time and calorie tracking, plus dizziness during jogging.

  • Best treadmill I have ever used. No assembly required just unfold download the app and go.
  • Lightweight enough so that you can move it around easy but sturdy enough.
  • It folds down enough so that I can put it under my bed.
  • 5 stars: 4 (80%)
  • 4 stars: 0 (0%)
  • 3 stars: 1 (20%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
A
Anonymous
Love this treadmill!

I recently received one of these treadmills to try. It is amazing! I absolutely love it. It folds down enough so that I can put it under my bed. It's easy to store and I can just set it back up when I'm able to use it. I'm really excited to have it.

A
Anonymous
Quiet Easy to use

This is the best treadmill I have ever used. No assembly required just unfold download the app and go. Took less then 10minutes to be up and running. It is easy to store folds right up great for small spaces. It is very quiet hardly notice it is on. The track glides smoothly it has shock absorbs for knee's .It has a tethered cord for safety. The control panels are easy to use. The app is great easy to install and connect.. great for tracking your workouts has a lot of in app features classes free run etc. Again best treadmill I have ever used I would highly recommend. A high quality product.

A
Anonymous
Synching with app and detection needs improvement

When this treadmill first arrived I couldn’t wait to test it out. It was already assembled for the most part and didn’t require much else as far as putting it together. Instructions are easy to understand for both the Treadmill and the app. I’ll talk about the Treadmill itself and then the app. Details & specifications listed from here are directly from the included manual…unfolded dimensions (LxWxH in inches) 55.12X24.80X50 . When folded the only difference is the height being at 7.87 instead of 50. Running area is 41.34X15.98 so it is quite wide. Maximum capacity is capped at 265lbs. Rated power is listed as 1HP. Main on/off switch located on the front bottom. LED Display no physical buttons to press everything is touch sensitive. Love the fact that this folds down and can be stored under a bed or against a wall vertically. Handrails are also capable of being folded down by push buttons. Truly saves a lot of space and easy to maneuver around with the two The safety key is magnetized and connects with no issue. Without connecting to the app this is great for just walking running for some reason makes my equilibrium off and once getting off the treadmill feel rather dizzy….I wasn’t the only one who experienced this even while at a slow jog. Heart rate seemed to be accurate (there are two silver pieces on both sides to place fingers for HR). Installing the app and connecting the treadmill via Bluetooth was simple however the tracking was all out of whack. Time use wasn’t displaying the correct time at all calorie count was mainly nonexistent and distance never increased after being on it for over 30 minutes. It seemed like the treadmill wasn’t detecting anyone on it. Now I don’t mind this since I am not going to be doing any classes or tracking details however if I would’ve gotten this specifically for jogging/running while wanting to track progress I would be highly upset due to the poor syncing & tracking of the app as well as the specifics with time calories etc.

A
Anonymous
Absolutely love!

This treadmill is awesome. Very easy to assemble and use. The quality of the product is great and very durable. I love all the features like the Bluetooth and the phone holder. Very great product and design.

A
Anonymous
Indoor exercise at its best

We have been wanting a treadmill to allow us to exercise indoors given the hot Texas heat but also the occasional rainy or cool day so we decided to go with this OVICX flex. So far we love it! It was super easy to setup and get started. We LOVE the fact that it is portable so we have been storing under our bed when not in use. Its lightweight enough so that you can move it around easy but then also sturdy enough that you don't feel like you are going to fall off when you are walking/running on it. Highly recommend for an easy-to-use and hideable tread!