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Helpful answers about product features, setup, and more

What are the dimensions of the system?

The system measures 137.70 x 1 x 27.80 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

How is the system installed or mounted?

The system is a wall-mounted setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What does Open Box mean for the system?

Open Box means the system was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

What finish does the system come in?

This system comes in black. The color provides a neutral finish that coordinates with a wide range of décor styles.

Who makes the system?

The system is made by Pet Design. Pet Design produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

How much does the system weigh?

The system weighs approximately 30 pounds. Use this figure when planning transport, handling, or placement of the item.

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