Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What size is the system?

The system measures 137.70 x 1 x 27.80 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

How is the system installed or mounted?

The system is a wall-mounted setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What condition is this Used system in?

This system is sold as Used. It has been previously owned and may show signs of normal wear. The item has been inspected for functionality before listing. Review the product description for any condition-specific notes about cosmetic or operational differences from new inventory.

What color is the system?

This system comes in black. The color provides a neutral finish that coordinates with a wide range of décor styles.

Who makes the system?

The system is made by Pet Design. Pet Design produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

How much does the system weigh?

The system weighs approximately 30 pounds. Use this figure when planning transport, handling, or placement of the item.

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