Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What can I store in the rack?

The rack is designed to hold items including cables, body packs, and or accessories. It works well, making it useful for organizing everyday essentials and keeping them within reach.

What is the rack constructed from?

The rack is constructed from steel. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What are the dimensions of the rack?

The rack measures 21.50 x 17.25 x 8.75 inches (length x width x height). Use these measurements to confirm the product will fit your intended space and clearance areas before ordering.

Does the rack come with a warranty?

Yes. The rack is backed by 1-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

How do I clean and care for the rack?

Wipe with a damp cloth and dry thoroughly to prevent rust. For powder-coated finishes, avoid abrasive cleaners that may scratch the coating. Regular light cleaning extends the lifespan of the rack and keeps it looking and performing well over time.

How is the rack installed or mounted?

The rack is a recessed / in-wall / in-ceiling setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

Didn’t find your answer?

Don't hesitate to contact us