Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the heating pad constructed from?

The heating pad is constructed from leather. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the heating pad?

The heating pad measures 46.50 x 20.80 x 0.25 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

Does the heating pad come with a warranty?

Yes. The heating pad is backed by 3-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Is the heating pad intended for indoor use?

The heating pad is intended for indoor placement in spaces such as living areas, kitchens, bedrooms, or offices. Avoid exposing it to direct moisture or weather conditions unless the listing specifies otherwise.

How do I clean and care for the heating pad?

Wipe with a soft dry cloth. Use a leather conditioner periodically to keep the surface supple. Keep out of prolonged direct sunlight. Regular light cleaning extends the lifespan of the heating pad and keeps it looking and performing well over time.

What is the power source for the heating pad?

The heating pad uses corded electric. Confirm you have the appropriate power connection, fuel, or battery type available at the location where you plan to use the product, and review any supplied power cords, adapters, or hardware before setup.

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This infrared heating pad effectively relieves shoulder pain with jade stones that provide consistent, targeted heat. Customers praised its ease of use, smart controller with memory function, and secure fit that "stays in place" even during movement. The adjustable temperature and long cord add convenience. Some found initial fitting challenging.

  • Easy to use and to STAY on my shoulder even while doing things.
  • Heats up nicely. Attaches easy and painlessly and stays in place!
  • Stones kept a constant heat and the weight was enough to keep it pressed down.
  • 5 stars: 7 (70%)
  • 4 stars: 3 (30%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Anonymous
Great for Pain Relief

This Jade Stone Infrared Shoulder Pain Relief Heating Pad helps relieve pain. It is very soft and lightweight. The heating pad is easy to use. The infrared rays penetrate deep into human tissues to relieve body pain. The smart controller has a memory function that remembers the previous temperature you set. You can take it anywhere that you go.

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Anonymous
Where has this been?

I have had to do PT on my shoulder for frozen shoulder and even though I continue to do exercises and work on my shoulder it will start to hurt. This is perfect because it is easy to use and to STAY on my shoulder even while doing things. I love that I can adjust the heat and it works on both shoulders. I would highly recommend this.

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Anonymous
Warms up nicely!

Once I figured out how to get it on it warmed up nicely! I had an arm injury and my arm gets pretty tight and sore. I can put my heater on my arm and let it sit on for about 15 minutes and my arm feels so much better after I take it off!

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Anonymous
Pain relief

I injured my shoulder spent weeks n rehab . I do stretches & exercises daily to relieve the pain. I love this fits on shoulder perfectly which allows the hest to target the shoulder pain. The smart controller makes it easy to use & I love it targets just the shoulder area.

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Anonymous
Awesome

I absolutely love my UTK Jade Stone Infrared Shoulder Pain Relief Heating Pad w/ Smart Controller it helps me so much with my shoulder aches and pains .

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Anonymous
Nice relief

I received this as a Try it to sample and review I was really impressed with product; I have a pinched nerve in neck and shoulder but works great with relief and heat it's comfortable fits area and love the Jade stones and would definitely recommend

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Anonymous
Gentle warming relief

An effective warming pad for muscle relaxation. The stones kept a constant heat and the weight if the whole pad was enough to keep it pressed down. It is shaped such that it works on either shoulder but be aware it can't be used for neck lower back etc. As the name of the product says it is for shoulder pads. I am slim so it was a little larger than my shoulder seems it will fit a good range of sizes. Velcro fastens it snug. I really like the control unit you can adjust the temp I have used it warm and also turned it up when needed but was able to back it down as needed. It also remembers your last settings for temp and the timer of how long you ran it. Stones warm up in a couple of minutes. I appreciate the long electrical cord which meant I didn't have to sit right next to an outlet. Overall very happy with it. If there was one for the neck I would certainly buy it too.

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Anonymous
Infrared Shoulder Heating Pad

Due to the 'heating dots' it gives off constant heat in the specific area you need it.

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Anonymous
Works great!

I’ve had chronic issues with my back and shoulders for awhile. The way this straps onto my shoulder is way better than a conventional heating pad. The heat helps ease the pain and makes my life easier.

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Anonymous
My ouchie...

I have a torn rotator cuff. So this was purchased to help sooth the horrid pain. It helps!!!!!!!! Heats up nicely. Attaches easy and painlessly and stays in place!!!