Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the step ladder constructed from?

The step ladder is constructed from stainless steel. The construction is built to handle exposure to outdoor conditions including sun and moisture. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What is the step ladder typically used for?

The step ladder is used for reaching elevated areas during home projects, painting, cleaning, storage access, or similar tasks. Always confirm the load capacity and working height match your intended use, and follow safe-use practices on stable, level ground.

What warranty coverage does the step ladder have?

Yes. The step ladder is backed by 5-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Is the step ladder designed for outdoor use?

Yes. The step ladder is built for outdoor environments such as patios, decks, yards, and gardens. Position it where it will see regular use but remains accessible for the items it stores or supports.

How do I clean and care for the step ladder?

Wipe down with a soft cloth and mild soap solution. Avoid abrasive scrubbers that can scratch the finish, and dry promptly to prevent water spots. Regular light cleaning extends the lifespan of the step ladder and keeps it looking and performing well over time.

What color is the step ladder?

This step ladder comes in white. The color provides a neutral finish that coordinates with a wide range of décor styles. It is intended for outdoor placement.

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Customers described this in-pool ladder as "sturdy" and "super straightforward" to assemble. Most praised the wide steps for toddler safety and durability for future pool parties. However, it requires deck attachment and some found quality concerns. A few noted difficulty bending steps during assembly.

  • This is one of the simplest ladders I've had to put together!
  • It's very sturdy. My two toddler boys have mastered getting in and out on their own.
  • It worked out great attached to the deck.
  • 5 stars: 3 (38%)
  • 4 stars: 3 (38%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 2 (25%)
A
Anonymous
Great unusual giveaway !

So awesome that Influenster got this because my mom just got an above ground pool that we plan to use once we pick my stepson up. We took them out of the box just to check and the sturdiness was great and instructions sound manageable enough!

A
Anonymous
Super Simple!!

This is one of the simplest ladders I’ve had to put together! I’ve had some complicated ladders to put together. This one seems super straightforward and sturdy it’s put together and I have tested it before putting in the water. It takes a day or two to fully submerge in the water it says. It is still fairly cold here and the water temp isn’t up to par but in she goes to test out! 🤗 can’t wait!

A
Anonymous
Great product

We were so hesitant about the size of this ladder because our pool is smaller (12x20). But it’s perfect. It really doesn’t take up much space in the pool. It’s a cross between a ladder and steps. It’s very sturdy. My two toddler boys have mastered getting in and out on their own. We were worried about drilling into the pool top rail but I have no regrets. I imagine this ladder lasting and enduring many many pool parties in the years ahead. I will say it was definitely hard to bend the steps as the directions say. But it’s doable.

A
Anonymous
Wide steps

I just want to start off by saying if you don’t have a deck around your pool this isn’t the ladder for you. I was unaware of that. I do not have a deck around my above ground pool however I’m going to try and make it work somehow. Seems to be sturdy. Way better than the small stairs the pools come with. Wasn’t the easiest to put together but not too bad. Seems to be very durable and safe. Not sure about the versatility though.

j
john
it worked out great attached to the deck.

it worked out great attached to the deck.

j
john
it worked out great attached to the deck.

it worked out great attached to the deck.

P
PC
Not a good choice

I wish there was something good I could say about this ladder but there isn’t. There is nothing about this ladder that I would recommend it’s poor quality and cheap

C
Customer
Not a good choice

I wish there was something good I could say about this ladder but there isn’t. There is nothing about this ladder that I would recommend it’s poor quality and cheap