Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the build material of the decorative trelli?

The decorative trelli is constructed from wood. The construction is built to handle exposure to outdoor conditions including sun and moisture. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

What size is the decorative trelli?

The decorative trelli measures 32.5 x 11.5 x 8 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

What warranty coverage does the decorative trelli have?

Yes. The decorative trelli is backed by 2-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Can the decorative trelli be used indoors and outdoors?

Yes. The decorative trelli is suitable for both indoor and outdoor use. It can be placed in areas such as patios, decks, garages, mudrooms, or entryways depending on the space and storage needs.

What is the best way to maintain the decorative trelli?

Wipe down with a soft cloth and mild cleaning solution suited to wood. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the decorative trelli and keeps it looking and performing well over time.

How is the decorative trelli installed or mounted?

The decorative trelli is a wall-mounted setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

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