Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the artificial tree constructed from?

The artificial tree is constructed from plastic. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

When and how is the artificial tree typically used?

The artificial tree is used seasonally for the specific weather or holiday occasion it is designed for. Store it in a dry location when not in use and follow any product-specific setup or installation instructions to maintain its useful life across seasons.

How do I clean and care for the artificial tree?

Wipe with a damp cloth and mild detergent. Avoid harsh solvents that can dull or crack the surface. Regular light cleaning extends the lifespan of the artificial tree and keeps it looking and performing well over time.

What does Open Box mean for the artificial tree?

Open Box means the artificial tree was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

Does the artificial tree need to be assembled?

Yes, the artificial tree requires some assembly. Hardware and instructions are included so you can put it together using common household tools. Plan a short window of setup time before first use.

Who makes the artificial tree?

The artificial tree is made by Vickerman Flocked. Vickerman Flocked produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

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