Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the build material of the christmas tree?

The christmas tree is constructed from metal. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

When and how is the christmas tree typically used?

The christmas tree is used seasonally for the specific weather or holiday occasion it is designed for. Store it in a dry location when not in use and follow any product-specific setup or installation instructions to maintain its useful life across seasons.

Does the christmas tree come with a warranty?

Yes. The christmas tree is backed by 2-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

What is the best way to maintain the christmas tree?

Wipe down with a soft cloth and mild cleaning solution suited to metal. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the christmas tree and keeps it looking and performing well over time.

How easy is the christmas tree to assemble?

The christmas tree is designed for easy assembly. Setup is straightforward and typically completes quickly using basic instructions included with the product.

Who makes the christmas tree?

The christmas tree is made by Home Heritage. Home Heritage produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

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Customers praised this 9-foot pre-lit artificial tree for being "very full," easy to assemble, and realistic-looking with multiple light options. Quick shipping and simple setup were frequently mentioned. However, some reported excessive shedding of bristles and quality control issues with bent stands and missing parts.

  • Very full - no need to fluff and fill. Very easy to assemble in four parts.
  • Don't think you can even tell it is not real when all your decorations are on it.
  • Easy to set up and looks great! I like the different light options.
  • 5 stars: 6 (75%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 2 (25%)
  • 1 star: 0 (0%)
B
BO
Great Looking Tree!

This tree arrived very quickly after the order was placed.  It was easy to set up and looks great!  I like the different light options that the tree offers.  It is very full and fits my room perfectly  Very happy with this tree!  VM Innovations is a great company to work with!

k
kristi j
Amazing Tree So Happy

First time artificial tree owners.  Allergies finally won and we decided to purchase this tree.  Could not be any happier.  Easy to set up..way easier then going and hauling a tree home.  No needles, no watering...I don't think you can even tell it is not real when all your decorations are on it.  It is simply amazing and don't know why I waited so long to get it.

D
Dave
Good Price - below average quality

Recieved the tree - quick shipping. Opened the box for assemply and had excessive sheeding. I cleaned up appromixely half a gallon of the faux tree bristles. Also my stand was bent and missing two of the foot covers. I called the help center and was told this was normal so I had to eat a $20.00 dollar return shipping charge. THe tree looked good but you get what you pay for. I am dissipointed.

C
Customer
Good Price - below average quality

Recieved the tree - quick shipping. Opened the box for assemply and had excessive sheeding. I cleaned up appromixely half a gallon of the faux tree bristles. Also my stand was bent and missing two of the foot covers. I called the help center and was told this was normal so I had to eat a $20.00 dollar return shipping charge. THe tree looked good but you get what you pay for. I am dissipointed.

J
Joie
Great Tree! Will use for many Christmas' to come

This tree is very full - no need to fluff and fill.  And very easy to assemble in four parts.

J
Joie
Great Tree! Will use for many Christmas' to come

This tree is very full - no need to fluff and fill.  And very easy to assemble in four parts.  

B
Bridget Obrien
Great Looking Tree!

This tree arrived very quickly after the order was placed.  It was easy to set up and looks great!  I like the different light options that the tree offers.  It is very full and fits my room perfectly  Very happy with this tree!  VM Innovations is a great company to work with!

k
kristi j
Amazing Tree So Happy

First time artificial tree owners.  Allergies finally won and we decided to purchase this tree.  Could not be any happier.  Easy to set up..way easier then going and hauling a tree home.  No needles, no watering...I don't think you can even tell it is not real when all your decorations are on it.  It is simply amazing and don't know why I waited so long to get it.