Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What is the build material of the indoor fireplace?

The indoor fireplace is constructed from wood. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the indoor fireplace?

The indoor fireplace measures 31 x 11.2 x 22.6 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

What warranty coverage does the indoor fireplace have?

Yes. The indoor fireplace is backed by 1-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Is the indoor fireplace intended for indoor use?

The indoor fireplace is intended for indoor placement in spaces such as living areas, kitchens, bedrooms, or offices. Avoid exposing it to direct moisture or weather conditions unless the listing specifies otherwise.

What is the best way to maintain the indoor fireplace?

Wipe down with a soft cloth and mild cleaning solution suited to wood. Avoid abrasive cleaners that may damage the surface. Regular light cleaning extends the lifespan of the indoor fireplace and keeps it looking and performing well over time.

What is the power source for the indoor fireplace?

The indoor fireplace uses corded electric. Confirm you have the appropriate power connection, fuel, or battery type available at the location where you plan to use the product, and review any supplied power cords, adapters, or hardware before setup.

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