Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What size is the thermostat?

The thermostat measures 24 x 6 x 12 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

How is the thermostat installed or mounted?

The thermostat is a freestanding setup. Plan the installation around this mounting type — verify wall studs, ceiling joists, or surface stability as applicable, and follow the included instructions for mounting hardware and placement.

What does Open Box mean for the thermostat?

Open Box means the thermostat was returned by a previous buyer in like-new condition. The original packaging may have been opened or shows minor wear, but the product itself has been inspected and confirmed to be in working order. Open Box items can be a way to get a discount on an otherwise current-stock item.

Does the thermostat require assembly?

No assembly is required. The thermostat arrives ready to use, so you can unpack it and place it directly into the intended space without tools or setup time.

Who makes the thermostat?

The thermostat is made by Optimus. Optimus produces this item as part of its lineup, and product details such as specifications, included accessories, and warranty terms are set by the brand.

How much does the thermostat weigh?

The thermostat weighs approximately 7 pounds. Use this figure when planning transport, handling, or placement of the item.

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