VMInnovations is proud to offer fast, free shipping every day. Items are typically delivered between 1-3 days.
Most orders placed before 2:00 PM CST ship the same day.
Free Shipping Details
- Our free shipping service is standard ground shipping with FedEx, USPS, or a regional carrier.
- Items are usually delivered in 1-3 days, but some may take up to 5 days.
- Some orders may require a signature before delivery.
- At this time, we only offer free shipping inside the 48 continental United States.
- Free shipping is not available for APO/FPO.
- Some items can be shipped to Alaska, Hawaii, or Puerto Rico. Please note free shipping does not apply to these locations. You will need to select the AK/HI/PR shipping in your cart.
- We are currently unable to ship items internationally.
Freight Shipping Information (LTL)
Some items are too large to be shipped with a regional carrier, FedEx, or USPS, and we ship these items with our freight carriers.
Please read the information below so you fully understand the delivery process and requirements.
We will need your phone number for the delivery. The carrier will need to call you in order to set up a delivery time. Please make sure the number you provide during checkout is the best one to reach you. If paying with PayPal, please make sure the number on your account is accurate.
You'll need to inspect your package upon arrival before you sign. If your order arrives damaged, you should sign "DAMAGED" on the delivery receipt. If the item is damaged to the point that it is not usable, you can refuse the item.
Please notify and, if possible, send photos of any damage to firstname.lastname@example.org, along with your order number. A member of our Customer Experience team will reach out to you with further instructions.
At this time, we do not offer "in-home" deliveries. Your shipment must be delivered to the curbside and will require a signature. Please be sure you are able to move the item after it arrives, as the carrier will not be able to assist.
We do our best to ship orders as fast as we can. If you need to cancel your order, please let us know as soon as possible by calling our Customer Experience team at 866-639-9320. Please note that if we are unable to cancel your order before it ships, you will be responsible for the shipping charges.
If the item is returned from the freight company for any reason other than damage, additional shipping or storage fees may apply. Reasons may include invalid or incorrect address information, and incorrect phone number or contact information, or failing to schedule or missing an already scheduled delivery appointment.
If the item is delivered and a return is requested, the freight shipping fees will be deducted from the final refund amount.
Great pool fo the price
Bought this pool for my two runner ducks. Once they got over being afraid of it as they are with Al new things they love it. Deep eough for them to dive and swim under water and still shallow enough they can reach their treats off the bottom of the pool they need a small step to help them get in. It has also stood up to their nails which are quite sharp.the drain plug is great since the pool holds a lot of water it just needs to be propped up a bit for the water to flow out. Would recommend!
Great pool for kids
This is a good product and yard pool for kids. Only problem was (still is) is the fact the pool end 'Y' joints cracked and broke the first time we CAREFULLY tipped the pool to empty the bit of grass water, the grandson had tracked in the pool. The pool was about 4 inches deep in water and my husband gently, gently and slowly lifted the center of the pool frame and the end tube, the "y' corner joint snapped and broke. I was so disappointed in the quality/flimsyness of the plastic poles. I am going to try and contact the company to see if we can order another corner joist. I hope they will sell me one. Other than that it seems to be a good product.