Questions? We’ve Got Answers.

Helpful answers about product features, setup, and more

What material is the pellet stove made of?

The pellet stove is constructed from steel. This material choice supports everyday use while maintaining the structural integrity needed for the product's intended applications.

How big is the pellet stove?

The pellet stove measures 24 x 15 x 52 inches (length x width x height). Use these measurements to confirm the product fits your intended setup before ordering.

Is there a warranty on the pellet stove?

Yes. The pellet stove is backed by 3-year manufacturer warranty. Coverage details and claim procedures are provided by the manufacturer; retain your order receipt as proof of purchase if you ever need to file a claim.

Is the pellet stove intended for indoor use?

The pellet stove is intended for indoor placement in spaces such as living areas, kitchens, bedrooms, or offices. Avoid exposing it to direct moisture or weather conditions unless the listing specifies otherwise.

How do I clean and care for the pellet stove?

Wipe with a damp cloth and dry thoroughly to prevent rust. For powder-coated finishes, avoid abrasive cleaners that may scratch the coating. Regular light cleaning extends the lifespan of the pellet stove and keeps it looking and performing well over time.

What is the power source for the pellet stove?

The pellet stove uses propane. Confirm you have the appropriate power connection, fuel, or battery type available at the location where you plan to use the product, and review any supplied power cords, adapters, or hardware before setup.

Didn’t find your answer?

Don't hesitate to contact us